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AMIS Analog Networking
585-300-512 Issue 7
May 1999
AUDIX Administration
3-36Implementation
3
Task 12: Test the Connection
This section describes tests that check the operation of the AMIS Analog
Networking and/or Message Delivery features. Use these tests as the final step in
administering the AMIS Analog Networking and/or Message Delivery features, or
to troubleshoot a problem with the network.
NOTE:
When you initially administer the AMIS Analog Networking, Message
Delivery, and/or Outcalling features, a system restart is the best way to
ensure the system is updated correctly. However, anytime you have trouble
getting the network to work, you may try restarting the system as described
in Task 7 to see if that corrects the problem.
Task 12A: Testing an AMIS Analog Connection
You can test the AMIS analog connection either by sending a test message to the
destination machine (see the section for an example), or you can use the AMIS
loopback test mailboxes (if administered).
1. Contact the system administrator at the remote AMIS machine to:
— Get the number of the remote AMIS loopback test mailbox (if one is
administered), or an extension to send a test AMIS message to (if
one is not).
— Give the remote system administrator the number of your AMIS
loopback test mailbox, and request that he or she send you a test
message.
2. From your own extension, log into the local system and create an AMIS
message with the remote machine’s loopback test mailbox address (or the
alternative test extension). Schedule the message for immediate delivery.
(If the remote system’s loopback test mailbox receives your test message,
it will send a copy of your message back to your incoming mailbox as a
new voice mail message.)
3. Wait a few minutes, then check your mailbox:
— If the message could not be delivered, you will have a new voice
mail message notifying you that the message was undeliverable.
Access your outgoing mailbox (press ) and play the
undeliverable
message header to find out the reason the delivery
attempt failed. Depending on the error message, correct the most
likely problem. Verify the intended recipient’s address and
administration, then return to this section to try another test.
— If the local system could successfully deliver the message, the
message status in your outgoing mailbox is updated to
delivered
. If
the message has not yet been delivered (it is still
undelivered
),
check your mailbox again later to see if the status has been
updated to
delivered
.
4
- AMIS Analog Networking 1
- Contents 3
- 3 AUDIX Administration 3-1 4
- 585-300-512 5
- About This Document 9
- 585-300-512 Issue 7 10
- May 1999 10
- Conventions Used 11
- Related Resources 12
- Trademarks and Service Marks 12
- Document 13
- Overview 15
- 1-3AMIS Analog Networking 17
- Subscriber Features 18
- One-Step Addressing Features 18
- Two-Step Addressing Summary 19
- Types of Users 20
- Feature Operation 21
- 1-8AMIS Analog Networking 22
- 1-13Message Delivery 27
- AUDIX System Enhancements 28
- Intuity System Enhancements 29
- Planning and Design 31
- Hardware Requirements 32
- Voice Port Needs 32
- Monitor Voice Port Use 33
- Security 34
- Network Design 35
- 2-6Network Design 36
- 2-7Network Design 37
- 2-8Network Design 38
- Connections 39
- Defining Address Ranges 40
- AMIS Prefix 40
- Address Prefixes 40
- 2-11Network Design 41
- Extension Ranges and Length 42
- Dial String Interaction 43
- Sample Network Design 44
- Delivery Network 45
- Network Planning 46
- 2-17Network Planning 47
- Worksheet A: Local Machine 48
- Information 48
- 2-19Network Planning 49
- Worksheet B: Remote Machine 50
- 2-21Network Planning 51
- AUDIX Administration 53
- Implementation 54
- 3-4Implementation 56
- 3-5Implementation 57
- Mailbox (Optional) 58
- 3-8Implementation 60
- 3-9Implementation 61
- 3-10Implementation 62
- 3-11Implementation 63
- 3-12Implementation 64
- 3-13Implementation 65
- Task 5: Adjust System Limits 66
- 3-15Implementation 67
- 3-16Implementation 68
- 3-17Implementation 69
- 3-18Implementation 70
- 3-19Implementation 71
- 3-20Implementation 72
- 3-21Implementation 73
- 3-22Implementation 74
- 3-23Implementation 75
- 3-24Implementation 76
- 3-25Implementation 77
- 3-26Implementation 78
- 3-27Implementation 79
- 3-28Implementation 80
- 3-29Implementation 81
- 3-30Implementation 82
- 3-31Implementation 83
- 3-34Implementation 86
- Task 12: Test the Connection 88
- Connection 89
- DEFINITY AUDIX Administration 91
- Task 1: Verify AMIS Service 93
- 4-4Implementation 94
- 4-6Implementation 96
- 4-7Implementation 97
- 4-8Implementation 98
- 4-9Implementation 99
- 4-10Implementation 100
- 4-11Implementation 101
- Task 6: Adjust System Limits 102
- 4-13Implementation 103
- 4-14Implementation 104
- Task 8: Activate the Changes 105
- 4-16Implementation 106
- CAUTION: 107
- 4-18Implementation 108
- 4-19Implementation 109
- 4-20Implementation 110
- 4-21Implementation 111
- <machine-name> 112
- 4-23Implementation 113
- 4-24Implementation 114
- 4-25Implementation 115
- On R3.0 and later systems 116
- 4-27Implementation 117
- (Optional) 118
- Task 13: Test the Connection 121
- 4-32Implementation 122
- Ongoing Administration 123
- Maintain the Network 124
- WARNING: 126
- Analog Networking Feature 127
- Local Machine Administration 129
- Delivery Parameters 135
- Adjust the System Limits 141
- 5-18Adjust the System Limits 142
- Activate the Changes 145
- Messaging 146
- AMIS Remote Machine 147
- Administration 147
- Intuity Platform 148
- <remote machine name> 153
- For AMIS two-step systems 158
- Record Remote Machine Names 160
- Test the Connection 166
- 5-43Test the Connection 167
- 5-45Ongoing Administration 169
- Deleting Remote Machines 171
- 5-48Ongoing Administration 172
- 5-49Ongoing Administration 173
- Administration Examples 174
- Local Numbers 175
- Machines Example 176
- 5-53Administration Examples 177
- Number Example 178
- Addressing to Local Numbers 179
- 5-56Administration Examples 180
- Administration Log Entries 181
- Administration Forms Summary 187
- Subscriber Operation 193
- Optional: 194
- Message Delivery Example 198
- C-7Message Delivery Example 199
- C-8Message Delivery Example 200
- Analog Networking and Message 201
- Delivery Features 201
- Message Delivery 203
- Individual Recipients 204
- Abbreviations 207
- Glossary 215
- Intuity Message Manager 225
- 585-300-512 Issue 7 231
- 585-300-512 Issue 7 232
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